How we work, written down
The standards we hold ourselves to, so clients and their legal and risk teams can see exactly where we stand before anyone signs anything. Questions this page does not answer come straight to us.
Who does the work
Two consultants. You work directly with the one whose field your engagement sits in, from the first call to handover.
No subcontracting
Work is not passed to an associate network, offshored, or handed to a junior. If we cannot deliver something ourselves, we say so and refer it out openly.
One scope, in writing
Every engagement is a fixed price for a named deliverable, agreed before work starts. Changes are quoted separately.
Named responsibility
One consultant is accountable for quality and delivery on each engagement, by name, in the contract.
Data protection
We comply with Andorran, EU and UK data law. You can access, correct or delete your data on request.
Least access
We ask for the narrowest access that does the job, time-boxed to the engagement, and hand credentials back or have them revoked at the end.
Your policies
We work to client security and data handling policies where they exist, including signing your DPA rather than insisting on ours.
On close
Client material is returned or securely destroyed at the end of an engagement, except where a record must be retained by law.
Client data and AI tools
We advise on AI governance, so it is fair to ask what we do with your data ourselves. The short answer is that client material does not go into consumer AI accounts.
Business tiers only
Any AI tooling we use on client work runs on a business or enterprise agreement whose terms exclude training on the content submitted.
Nothing regulated, by default
Personal data, tax records and client identifying material stay out of AI tooling unless you have asked for it in writing and agreed how.
Your rules win
If your policy prohibits AI tooling on your engagement, that is the rule we work to, and we will tell you where it slows delivery.
Insurance and professional standards
Mountain Path Consulting carries professional indemnity and public liability cover across both consultants. Certificates and current limits are available on request, and we are used to being asked for them during onboarding.
Conflicts
We check for conflicts before accepting an engagement and decline where one exists. Where two clients compete, neither is told about the other.
Confidentiality
Tax positions, security findings and device data are confidential without needing an NDA to say so. We will sign yours as well.
Scope honesty
We do not advise outside our fields. Legal opinion, corporate tax, payroll and audit go to people qualified to give them.
Anti-bribery and ethics
We take clean work only. No political ties, no facilitation payments, no backchannel arrangements, and we expect the same from clients, suppliers and collaborators.
Business continuity
A two-consultant practice has an obvious continuity risk and we would rather name it than pretend otherwise.
What is covered
Encrypted backups, redundancy across key systems, and documented handover so work in progress can be picked up by your team. Aligned to ISO 22301 principles.
What is not
We cannot offer the bench depth of a larger firm. If one of us is unavailable, that engagement pauses. Work is scoped short partly for this reason.
What you get
Everything is documented as we go, in your repository or your files, so nothing critical lives only in our heads.
Fair work and modern slavery
We vet suppliers and partner only with teams who hold the same line, from direct clients through to upstream vendors.
Environmental standards
A remote practice with no office and no commute. The site you are reading runs on Cloudflare's renewable-powered network, and email is hosted on Swiss hydro-powered infrastructure.
Our own hardware
We run Apple hardware, chosen for its efficiency and long supported lifecycle, and keep each machine until it genuinely needs replacing.
Your hardware
Yours can be anything. We work across macOS, Windows and Linux, and have no interest in telling you what to buy.
No referral fees
We take no commission from any vendor, so a platform recommendation is never a sales one.
Speak to a consultant directly
Tell us what the problem is. You will be talking to the person who would handle it, not to someone qualifying you first.